Want to know how to cancel auto renewal on Glo with USSD code? Glo, a leading telecommunications company in Nigeria, has numerous data and subscription plans designed for the millions of it’s subscribers. One of the major conveniences offered by Glo is the feature of auto-renewal which allows the active subscription to be shifted into a new one at the time of expiration.
However, this feature may not always be suitable for every user. If you want to change the subscription type, manage your budget or refrain from paying in recurring charges, canceling this feature is quite easy.
Through this guide, we will explain how to use USSD codes to cancel auto-renew features on Glo. We are further going to look at the ways to control auto-renewal, its advantages and drawbacks, as well as tips for using Glo services without a hitch.
Read Also: How to Transfer Airtime on Glo Using EasyShare: 2 Simple Methods
Auto Renewal on Glo, What does it mean?
The auto-renewal feature is meant to simplify your life by allowing you to re-subscribe to your existing data or talk plan once it gets exhausted. It makes it easier for users who do not want their service to be interrupted especially if the data access or voice plan is used for business or personal purposes.
While this feature is convenient, it may not be suitable for everyone. For instance:
- You may want to switch to a different plan.
- You may have an irregular usage pattern, making auto-renew unnecessary.
- You might want to take full control of your expenses and avoid surprise deductions.
If you fall into any of these categories, canceling auto-renew is the best course of action.
How to Cancel Auto Renewal on Glo with USSD Code
Glo makes it really easy to disable Auto Renew due to the use of USSD (unstructured supplementary service data) Codes. These codes make it possible for you to use Glo’s system without having the need to be online or even reach out to a customer representative. Here’s the procedure:
Step 1: Identify Your Active Plan
The first step before switching off the auto renewal feature would be identifying the active subscription on your line. You can check your active subscription to your line by dialling the USSD Code:*312#
This lets you know what data or voice plan you currently have active on your line.
Step 2: Cancel Auto Renewal
Once you’ve identified the data or voice plan that is currently active on your sim, you can now go ahead to perform the following steps:
Send “CANCEL” to the number “127” through SMS to deactivate auto renewal on Glo. Alternatively, you can use USSD. Here’s how
- Dial *312#
- Select the option with “data services”
- Select Manage Data on the next menu
- Choose cancel auto renewal and proceed to confirm your decision
For Voice Plans: When you subscribe to a call plan which supports auto-renew, you can stop this feature by using a specific code. For example, if you’re on a particular voice plan, dial:*170*9#
Why it’s Important to Manage Auto-Renewal
Cost Control: In the case where an auto-renewal is disabled, it means there wouldn’t be any deductions done from your airtime balance without your approval.
Flexibility: You can always switch between plans without waiting for your bundle to renew automatically.
Enhanced Budgeting: In a situation where you wish to prioritize on how you spend your airtime or funds, managing auto renewal might be the best feature.
Avoid Unnecessary Billings That Can Decrease Your Budgets: Limit fee renewal billing of services that you barely use.
Common Problems/Cases & Solutions
1. Unsuccessful Attempts At Cancellations
In some instances, one may fail at cancelling due to other technical issues or the wrong USSD Codes being typed. You can resolve this by:
- Verify the codes provided to you.
- Make certain that your phone has a good reception.
- Call Glo customer care through 121.
2. Unable to Remember Your Active Subscription
If you aren’t sure on what plan you are subscribed to, dial *312# and select active plans to check if there are any active subscriptions. This makes it easier for you to find the relevant code to cancel.
3. Subscription Still Renewing After a Cancellation
In situations where the subscription is still auto renewed and deductions still occur on your account even after cancelling the auto renewal feature, then you’ll have to…
- Always check and confirm the message that they have cancelled the service through an SMS.
- If after the confirmation and the issue still persist, then you can directly visit a Glo outlet or contact their customer service directly.
Easy Steps to Effectively Handle Your Glo Subscription
Choose One-Time Option for Subscriptions: Whenever you sign up for any new plan that is on offer, just tick the “one-time” option thereby ensuring that you do not have the option of auto-renewing the plan.
Set Reminders: For those interested in manual subscriptions, subscribers are encouraged to set reminders on their mobile devices to top up their account balance on or before the expiry of the subscription.
Using The Glo Mobile App: With the Glo app, you can easily keep track of your plans and make sure that auto renewal is disabled with just a few clicks of a button.
Protect Your Airtime: Do not keep large amounts of airtime if you are aware that auto renewal is activated on you line.
Why You Should Disable Auto-Renewal
In a case where you are looking to manage your subscriptions You can try out a new subscription plan, or just dont want to be charged on a consistent basis. Auto-renewal options might not sound good to you. This is where disabling auto-renewal comes in handy.
Final thoughts
Disabling auto-renewal on your Glo account via USSD code is an easy thing that people can use to Activate or Deactivate plans whenever they like. Instead of hoping for unnecessary charges you can simply follow a few simple codes and use the new features that you now solely require.
Keep in mind that proper handling of your subscription allows you to pay for the services you use on your conditions. Following the directions in this document, you are well prepared to use Glo’s auto-renewal system effortlessly.
Act today and take charge of your Glo subscription so that you can have an uninterrupted mobile experience!
